Shipping policy

Thank you for choosing Fego Baby for your baby essentials! We want to ensure that your shopping experience is as delightful as our products. Please review our Shipping Policy to understand how we handle the shipment of your orders.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days (excluding weekends and holidays) from the date of purchase.
  • Processing times may vary during peak seasons. Any delays will be communicated promptly.

2. Shipping Methods:

  • We offer several shipping options, including standard and expedited services.
  • Shipping costs are calculated at checkout based on the selected shipping method and the destination.

3. Shipment Confirmation and Tracking:

  • Once your order has been shipped, you will receive a shipment confirmation email with tracking information.
  • Please allow 24-48 hours for the tracking information to update.

4. Shipping Locations:

  • We currently ship to addresses within the United Kingdom and Europe.
  • For international orders, please note that customs duties and taxes may apply and are the responsibility of the recipient.

5. Estimated Delivery Times:

  • Delivery times vary depending on the shipping method and destination.
  • Standard shipping: 3-7 Business working days.
  • Expedited shipping: Express delivery&  Next-day delivery available.

6. Delays and Force Majeure

Fego Baby is not responsible for delays caused by factors beyond our control, including but not limited to natural disasters, weather conditions, customs delays, or other unforeseen circumstances.

7. Missing or Lost Packages:

  • In the rare event that your package is missing or lost in transit, please contact our Customer Support team at support@fegobaby.co.uk so that we can assist you in resolving the issue.

8. Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout to avoid any delivery issues.

9. Shipping Notifications:

  • You will receive email notifications at key stages of the shipping process, including order confirmation, shipment confirmation, and delivery confirmation.

10. Policy Updates:

  • Fego Baby reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review our policies periodically for any changes.

Thank you for entrusting Fego Baby with your baby essentials. If you have any questions or concerns regarding our Shipping Policy, please contact our Customer Support team at support@fegobaby.co.uk.

Fego Baby Customer Support